What is your warranty policy?Updated 4 months ago

Our gear is covered by a 3-year limited warranty, starting from the day it was purchased.

THIS LIMITED WARRANTY DOES NOT COVER

• Normal wear and tear or cosmetic damages, including the natural breakdown of colors and materials over time
• Damage caused by commercial use, accidents, unlawful vehicle operation, negligence, sun intensity, sweat, detergents, damp storage, frequent washings, failure to comply with the instruction manual, or modifications/repairs not performed or authorized by WAYB
• Incorrect or inappropriate usage, abuse, or, improper handling,, including but not limited to installation, care, maintenance, storage, and cleaning that does not follow the instructions in our manuals
• Casualties and carelessness, including those caused by unsuitable parts, air, or automobile transportation
• Products involved in an accident resulting in losses
• Products purchased from an unauthorized retailer, such as private sellers
• Items purchased or gifted through a non-retailer third party or items gifted in used condition
• Owners or users other than the original purchaser or registrant
• Damage caused by use outside a product’s intended purpose or design
• Dissatisfaction pertaining to functionality, features, or aesthetics

START THE PROCESS

Complete our claim form here!